Network Operations Center (NOC) Managed Services
Reduce your operating expenses and free up internal resources while eliminating complex network operations
With NetBoss at the core of our Network Operations Center (NOC), Aviat NOC Managed Services can offload the burden of operating and managing your multi-partner, multi-protocol network. We can identify and resolve your network problems from our NOC before they can adversely affect your business functions or productivity. Our NOC becomes an extension of your operating environment—we manage to your SLA (service level agreement) requirements—supporting your end user’s service experience. Our comprehensive processes—combined with our commitment to serve you—ensure a superior service experience.
Our NOC Managed Service offering is based on three core levels of support—Essential, Essential+ and Premium—any of which can be customized to operate your network in the timeframe and duration required to support your business.
New integration with EfficientSite solutions
Aviat Networks now offers NOC Managed Service offerings for all of your environmental elements including Security and Power systems, environmental equipment and conditions, local loop equipment, wireless radios and antennas, and backhaul circuits regardless of technology or manufacturer. All the benefits of our new EfficientSite Solution are accessible to you in the management of your environmental elements on a 24x7 basis – without spending any CapEx.
- Up to 25% cost savings with 7x24 network operations, support as compared to doing it yourself
- Centralized operational process which keeps your business running efficiently and productively
- Minimize service interruptions with Aviat proven management and escalation processes
- Reduce OpEx staff costs with less in-house, field operations resources
- Three levels for NOC Managed Services:
- Essential—includes Network Surveillance, Fault/Event Identification, Trouble Management and Escalation
- Essential+—includes Essential level support plus Fault/Event Resolution, Proactive Failure Analysis and Advanced Reporting
- Premium—includes Advanced level support plus Performance Management, Network Optimization and Service Assurance
NOC Managed Services are conducted in a secure environment with:
- 24-hour on-premises security
- New state-of-the-art data center located in North America
- Back-up monitoring from other Aviat facilities
- eTOM-compliant tools and processes executed by experienced NOC engineers and domain experts
Aviat’s NOC Managed Services can be delivered on the following basis:
- 7x24, 8x5 coverage
- Weekends only
- After hours and weekends only
- Back-up for your own NOC
- Emergency Recovery
- Disaster Recovery
Overview
Service Assurance Process Improvement and Re-Engineering Services
Optimize Your Network's Performance — Maximize Your Investment
Overview
Top ten pain points of operating networks
Operational functions can be outsourced at a cheaper rate than what public and private operators can support themselves.
