Service Centers

Note: Customers will be advised to ship to the designated repair center at time of RMA issuance.

Click here to access our AviatCare Online Support Web Portal.

Customer Care Contact Information:

To open an RMA or purchase spares please contact one of the facilities listed below based on the region you are located in:

Americas

Toll Free: 1-800-227-8332, Option 2-1 for RMA or Option 2-2 to purchase spares
Direct: 1 210-526-6345
Fax: 1-210-526-6315
Email: CustomerCare.Americas@aviatnet.com
To request RMA click here
To track progress of RMAs click here

Asia Pacific / China / India

Direct: +63 45 5995192
Fax: +63 45 5995196
Email: CustomerCare.Asia@aviatnet.com
To request RMA click here
To track progress of RMAs click here

Europe / Middle East / Africa / Russia / CIS

Direct: +44 1698 717200
Fax: +44 1698 717215
Email: CustomerCare.EMEA@aviatnet.com
To request RMA click here
To track progress of RMAs click here

Note: In several countries there are local contact numbers to access RMA related services. These local numbers are only available to customers who have AviatCare Support Agreements in place. Please contact your support services prime for more information on these services.