Connecting Emergency Services in Silicon Valley

First responder agencies have more important things to do than maintain and operate wireless backhaul sites. That is the position that the Silicon Valley Regional Interoperability Authority (SVRIA) found itself in when this public safety joint powers agency went live with its network in May 2009. As the Executive Director of SVRIA, Mr. Mike Milas represents the public safety interests of 15 government bodies in the Greater San Jose, California, area—Silicon Valley.

Overseeing the Critical Path

After overseeing the construction of SVRIA’s Emergency Communications network (ECOMM), Mr. Milas faced a decision about how to support it: build an internal technical staff and infrastructure or contract out the work. In this video, Mr. Milas explains the evolution of the SVRIA-Aviat Networks relationship from basic support to proactive monitoring and management to complete Network Operations Center (NOC) services. However, the critical path for Mr. Milas’ decision-making process of choosing Aviat Networks as the subcontractor at every inflection point for SVRIA’s Managed Network Services always involved:

• Good value for the services contracted
• Competitive cost structure
• Scalability of the services as the requirements of the network change

Also in the video, Mr. Pat Davis, Director of Global Support Services for Aviat Networks, elaborates on the company’s complex relationship with SVRIA as well as how his organization can collaborate with network operators—big or small—in all regions of the world. 

For Your Operational Needs

To find out more about how Aviat Networks can service your network’s operational needs please let us know more about your requirements and how to contact you.