Global
North America
Network Operations Center (NOC) Managed Services
Reduce your operating expenses and free up internal resources while eliminating complex network operations
Managed services is becoming an area that network operators globally are quickly exploring given the highly competitive market and cost pressures to manage dynamic, multi-partner, multi-protocol networks. Through our NOC managed service offering, customers can:
- Reduce operating expenses by up to 25% or more
- Accelerate time to revenue by 3+ months by driving new applications and services to end users faster
- Eliminate the investment to organically grow operations skills to manage new technologies
- Focus on their end users' overall service experience and other core competencies.
Our NOC managed services provide customers with:
- Around-the-clock network surveillance
- Performance monitoring
- Trouble ticket management
- Event management
- Guaranteed service levels (service assurance)
NOC Managed Services identify network problems before they can impact business functions or productivity and seek to resolve issues remotely from the NOC or by dispatching technicians to customer sites.
Our services are conducted in a secure environment with 24-hour on-premises security, supported via a new state-of-the-art Data Center and backed up by monitoring at other Aviat Networks facilities. Our NOC engineers and domain experts use network monitoring tools and processes that are eTOM compliant, which meet standards for all telecommunications Service Providers.
Features
- Up to 25% cost savings with 7x24 network operations, support as compared to doing it yourself
- Centralized operational process which keeps your business running efficiently and productively
- Minimize service interruptions with Aviat proven management and escalation processes
- Reduce OpEx staff costs with less in-house, field operations resources
AviatCare Manage Service Offerings:
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NOC Managed Services are conducted in a secure environment with:
- 24-hour on-premises security
- New state-of-the-art data center located in North America
- Back-up monitoring from other Aviat facilities
- eTOM-compliant tools and processes executed by experienced NOC engineers and domain experts
Aviat’s NOC Managed Services can be delivered on the following basis:
- 7x24, 8x5 coverage
- Weekends only
- After hours and weekends only
- Back-up for your own NOC
- Emergency Recovery
- Disaster Recovery
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